(314) 899-9997
(314) 899-9997
(314) 899-9997
FAQs

Everything you wanted to know — answered.

If your question isn’t here, give us a call at (314) 899-9997.

700+ 5-Star Reviews

Google & Facebook

13+ Years Experience

Family-run since 2012

Licensed & Insured

State of Missouri

FAQ

All 24 frequently asked questions

What's the best way to contact Santa's Elves?
Fill out the contact form on our website or call (314) 899-9997. As the holiday season approaches, calls become harder to answer in real time, so the form is the fastest path to a quote.
Yes. We carry both general liability insurance and workers’ compensation for every job we perform.
Yes — Santa’s Elves is licensed with the State of Missouri, verifiable via the Missouri Secretary of State.
St. Louis County and St. Louis City, including Kirkwood, Webster Groves, Des Peres, Clayton, Ladue, Maplewood, University City, Town & Country, Creve Coeur, Chesterfield, Affton, Fenton, Wildwood, Olivette, Ballwin and Maryland Heights. See our Service Area map at the bottom of this page for additional areas.
Santa’s Elves has been in business since 2012 — over 13 years of holiday lighting experience.
Matt Wooldridge, who has 15+ years in the St. Louis landscaping industry and also founded our sister company, Landscape Lighting Guys, LLC.
Yes. Quote requests are accepted any time of year and estimates are always free.
Anytime. We start gearing up for the season in July, so booking sooner is recommended for the best schedule.
Not for the quote — if we can pull a clear image of your home from Google Street View we’ll work from that. If not, we’ll ask you to send one. You don’t need to be home for installation either.
Commercial-grade LED bulbs in C9, C7, and 5MM sizes — solid colors (red, blue, green, orange, purple), multi-color, warm white, pure white, and cool white.
Yes — any solid color or combination of colors. We’ll walk you through the options during your quote.
All holiday lighting and decor is rented. Each setup is custom-cut and designated to your home, but the rental model lets you change your service year to year and never worry about replacement costs.
Yes. When take-down happens, your lights and decor are stored in a tote labeled with your name and address. You’ll never get someone else’s lights.
Warm white (similar to traditional clear incandescent), pure white (crisp bright white), and cool white (with a slight blue tone).
Yes. Pre-lit LED wreaths from 12″ to 72″ diameter, and pre-lit LED garland in 9′ x 12″ sections.
Yes. If anything goes out or comes loose during the season, we come back out and fix it — typically within 48 hours.
All take-downs are completed during the month of January. We pride ourselves on a quick, clean removal.
In our facility, in totes labeled with your name and address until the next season.
Invoices are sent upon completion of work and payment is due at that time, unless you’ve taken the pre-pay discount.
Yes — please ask during your quote for the current pre-pay discount terms.
Yes. We handle both residential and commercial holiday lighting throughout the St. Louis metro.
No additional fees. Because the lights are rented, when products eventually wear out we replace them at no extra cost to you.
Anytime — but the team typically begins gearing up for the season in July, so booking sooner is strongly recommended.
No additional fees. Because the lights are rented, when products eventually wear out we replace them at no extra cost to you.

Our team works year-round through our sister company, Landscape Lighting Guys (LLGuys.com), offering everything from maintenance to new installation of permanent landscape lighting.

Recent Installs

Real St. Louis homes. Real Santa's Elves work.

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Why Choose Us

The St. Louis name homeowners trust at the holidays.

13+ Years In Business

Founded in 2012, with deep St. Louis roots and thousands of homes lit.

Fully Insured & Licensed

General liability and workers' compensation. Licensed with the State of Missouri.

Turnkey Service

Design, install, in-season maintenance, take-down, and off-season storage — all included.

Locally Owned

Family-run from St. Louis. Real people answering your calls and on your roof.

Rental Model · No Replacement Fees

Lights are designated to your address. When products wear out, we replace them at no extra cost.

700+ 5-Star Reviews

Real St. Louis homeowners across Google & Facebook — every season.

Google Reviews

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who serve St. Louis.

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FAQ

We're here to help.

Call or email — we respond within 1–2 business days.

CALL/TEXT

(314) 899-9997

Email

Info@SantasElvesSTL.com

Service Area

St. Louis County and St. Louis City, including Kirkwood, Webster Groves, Des Peres, Clayton, Ladue, Maplewood, University City, Town & Country, Creve Coeur, Chesterfield, Affton, Fenton, Wildwood, Olivette, Ballwin and Maryland Heights. See our Service Area map at the bottom of this page for additional areas.