FAQs

Everything you wanted to know — answered.

If your question isn’t here, give us a call at (314) 899-9997.

700+ 5-Star Reviews

Google & Facebook

13+ Years Experience

Family-run since 2012

Licensed & Insured

State of Missouri

FAQ

All 24 frequently asked questions

What's the best way to contact Santa's Elves?

Fill out the contact form on our website or call (314) 899-9997. As the holiday season approaches, calls become harder to answer in real time, so the form is the fastest path to a quote.

Do you carry general liability and workers' compensation?

Yes. We carry both general liability insurance and workers’ compensation for every job we perform.

Are you licensed?

Yes — Santa’s Elves is licensed with the State of Missouri, verifiable via the Missouri Secretary of State.

What areas do you service?

St. Louis County and St. Louis City, including Kirkwood, Webster Groves, Des Peres, Clayton, Ladue, Maplewood, University City, Town & Country, Creve Coeur, Chesterfield, Affton, Fenton, Wildwood, Olivette, Ballwin and Maryland Heights. See our Service Area map at the bottom of this page for additional areas.

How long have you been in business?

Santa’s Elves has been in business since 2012 — over 13 years of holiday lighting experience.

Who founded Santa's Elves?

Matt Wooldridge, who has 15+ years in the St. Louis landscaping industry and also founded our sister company, Landscape Lighting Guys, LLC.

Do you offer free estimates?

Yes. Quote requests are accepted any time of year and estimates are always free.

When should I request a quote?

Anytime. We start gearing up for the season in July, so booking sooner is recommended for the best schedule.

Do I need to be home for the quote or installation?

Not for the quote — if we can pull a clear image of your home from Google Street View we’ll work from that. If not, we’ll ask you to send one. You don’t need to be home for installation either.

What kind of lights do you use?

Commercial-grade LED bulbs in C9, C7, and 5MM sizes — solid colors (red, blue, green, orange, purple), multi-color, warm white, pure white, and cool white.

Can I pick the color combination?

Yes — any solid color or combination of colors. We’ll walk you through the options during your quote.

Do you sell or rent the lights?

All holiday lighting and decor is rented. Each setup is custom-cut and designated to your home, but the rental model lets you change your service year to year and never worry about replacement costs.

Are the lights designated to my house?

Yes. When take-down happens, your lights and decor are stored in a tote labeled with your name and address. You’ll never get someone else’s lights.

What white options do you offer?

Warm white (similar to traditional clear incandescent), pure white (crisp bright white), and cool white (with a slight blue tone).

Do you offer pre-lit wreaths and garland?

Yes. Pre-lit LED wreaths from 12″ to 72″ diameter, and pre-lit LED garland in 9′ x 12″ sections.

Do you handle in-season maintenance?

Yes. If anything goes out or comes loose during the season, we come back out and fix it — typically within 48 hours.

When do take-downs happen?

All take-downs are completed during the month of January. We pride ourselves on a quick, clean removal.

Where are the lights stored in the off-season?

In our facility, in totes labeled with your name and address until the next season.

When are payments due?

Invoices are sent upon completion of work and payment is due at that time, unless you’ve taken the pre-pay discount.

Do you offer a pre-pay discount?

Yes — please ask during your quote for the current pre-pay discount terms.

Do you service commercial properties?

Yes. We handle both residential and commercial holiday lighting throughout the St. Louis metro.

What if products need to be replaced over the years?

No additional fees. Because the lights are rented, when products eventually wear out we replace them at no extra cost to you.

When is the best time to contact you regarding a quote?

Anytime — but the team typically begins gearing up for the season in July, so booking sooner is strongly recommended.

No additional fees. Because the lights are rented, when products eventually wear out we replace them at no extra cost to you.

What does Santa's Elves do in the off-season?

Our team works year-round through our sister company, Landscape Lighting Guys (LLGuys.com), offering everything from maintenance to new installation of permanent landscape lighting.

Recent Installs

Real St. Louis homes. Real Santa's Elves work.

Why Choose Us

The St. Louis name homeowners trust at the holidays.

13+ Years In Business

Founded in 2012, with deep St. Louis roots and thousands of homes lit.

Fully Insured & Licensed

General liability and workers' compensation. Licensed with the State of Missouri.

Turnkey Service

Design, install, in-season maintenance, take-down, and off-season storage — all included.

Locally Owned

Family-run from St. Louis. Real people answering your calls and on your roof.

Rental Model · No Replacement Fees

Lights are designated to your address. When products wear out, we replace them at no extra cost.

700+ 5-Star Reviews

Real St. Louis homeowners across Google & Facebook — every season.

Google Reviews

Built by people
who serve St. Louis.

      EXCELLENT  
   Based on 620 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Paul Cracchiolo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great customer service, always on time and professional
  
 
      Posted on Google  
   
   John Beatty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Guys came out and completed the lights for our holiday decorations.  As always, very efficient and thorough.  We’ve used Santa’s Elves for a few years and they never disappoint.
  
 
      Posted on Google  
   
   Megan Keyes 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've been using Santa's Elves for our holiday lighting the past several years and could not be more pleased with their services. They are timely, efficient, professional and friendly. They do a wonderful job with the lighting on our house, as well as removing the lighting at end of season. We look forward to their arrival each holiday season! Highly recommend!
  
 
      Posted on Google  
   
   Sheldon Port 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a small miscommunication with what type of lights we wanted. They fixed the issue in less than 24 hours with zero arguments. Great customer service!
  
 
      Posted on Google  
   
   Chris Wegmann 
 
 
 
 Trustindex verifies that the original source of the review is Google. Santa’s Elves were great to work with, the process to get a bid was very easy and fast.  Once I accepted the bid they showed up within 48 hours to do the initial work and did an awesome job.
  
 
      Posted on Google  
   
   Anthony Tillman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing and fast
  
 
      Posted on Google  
   
   Mellissa McCarthy 
 
 
 
 Trustindex verifies that the original source of the review is Google. This was our first time using Santa’s Elves. We signed our contract on a Friday evening and our lights were up on Monday afternoon. Appreciate the quick turnaround. Can’t wait to turn them on for the season.
  
 
      Posted on Google  
   
   Beth Myers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Santa’s Elves always does a great job. I highly recommend them for your holiday lights.
  
 
      Posted on Google  
   
   Deb Stock 
 
 
 
 Trustindex verifies that the original source of the review is Google. Santa's Elves is the best lighting company we have used. They are professional and do a wonderful job. Very nice too.
  
 
      Posted on Google  
   
   Thomas Pettit 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
  
  
 
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

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FAQs

Everything you wanted to know — answered.

700+ 5-Star Reviews

13+ Years Experience

Licensed & Insured

FAQ

All 24 frequently asked questions

Recent Installs

Real St. Louis homes. Real Santa's Elves work.

Why Choose Us

The St. Louis name homeowners trust at the holidays.

13+ Years In Business

Fully Insured & Licensed

Turnkey Service

Locally Owned

Rental Model · No Replacement Fees

700+ 5-Star Reviews

Google Reviews

Built by people
who serve St. Louis.

FAQ

We're here to help.

CALL/TEXT

Email

Service Area

FAQs

Everything you wanted to know — answered.

700+ 5-Star Reviews

13+ Years Experience

Licensed & Insured

FAQ

All 24 frequently asked questions

Recent Installs

Real St. Louis homes. Real Santa's Elves work.

Why Choose Us

The St. Louis name homeowners trust at the holidays.

13+ Years In Business

Fully Insured & Licensed

Turnkey Service

Locally Owned

Rental Model · No Replacement Fees

700+ 5-Star Reviews

Google Reviews

Built by people who serve St. Louis.

FAQ

We're here to help.

CALL/TEXT

Email

Service Area

Built by people
who serve St. Louis.